I Frequently asked questions

Where can I place UP&DOWN3000?  

You can place the lift on all lifting points which are specified by manufacturer of the vehicle (in user manual of the vehicle) and on every solid and hard point where the lift would not damage the vehicle.

What is the maximum time a vehicle can remain lifted by the UP&DOWN3000?

The UP&DOWN3000 is capable of keeping a vehicle at a chosen height indefinitely. There is no time limit and the position is fixed.


Do I always have to lift a vehicle to the UP&DOWN3000’s maximum height?

No – the UP&DOWN3000 can be stopped at almost any chosen height. You can stop it at any height between 0-22.75” (0-58 cm).

What can I do if my drill adapter breaks?

The dimensions of the drill adapter were developed by our engineering department in a way to prevent damage to gear boxes or any injury to the person operating the UP&DOWN3000. Therefore, the adapter can only break if the user doesn’t follow the instructions when using the drill. This happens when you exceed the minimum or maximum height (the lifting limit is 22.75” (58 cm). Every package of UP&DOWN3000 contains 4 adapters.


My vehicle weighs exactly 3000 kg (6614 lbs), should I be afraid to use the UP&DOWN3000 when its maximum lifting weight is 3000 kg (6614 lbs)?

The UP&DOWN3000 is approved for the lifting capacity of 3000 kg (6614 lbs), but the testing was performed with a heavier load. Thus you can use it to safely lift vehicles weighing 3000 kg (6614 lbs).


Is it possible to use the UP&DOWN3000 in humid environments?

Yes, the UP&DOWN3000 is completely mechanical, so it can be used in case you want to wash the bottom of the vehicle or in any humid environments.

WARNING: Always keep the drill away from wet or humid environments!


Can I drive over the UP&DOWN3000 with the vehicle?

No. It must be placed under the vehicle from the side.

WARNING: It is forbidden to drive over the UP&DOWN3000, because such behaviour may cause damage to the vehicle and to the UP&DOWN3000 as well. The warranty does not cover these types of damages.


What to do when there is a power outage – how can I lower the vehicle?

In such case, a mechanical handle must be used (It can be bought as an accessory – it is not included in the package). Alternatively, use a ½ ratchet wrench (gola).

Does the UP&DOWN3000 need any maintenance (e.g. lubrication of the trapezoidal screw)?

UP&DOWN3000 does not need any maintenance. It contains a lifelong amount of lubrication without any need of a refill. Any tampering with the UP&DOWN3000 hardware is not recommended and may affect the warranty.


Can I lift electric and hybrid cars with my UP&DOWN3000?

Yes. As always, make sure the lifting platform is not pressing against any underbody components, pipes, cables, etc. before lifting the vehicle. If the battery parts of an electric vehicle are extended into the chassis part of the vehicle, be careful to prevent damage to these parts.


What drill power is required to lift the vehicle?

Use a drill with a minimum 10 Amp motor (120V). A lesser powered drill may strain or burnout while trying to work the gears of the lift.


Can I use air tools?

No, it is forbidden to use any air tools. If air tools are used, the gear boxes will be damaged; the warranty does not cover these types of damages. It is also forbidden to use any impact tools.


Can I use a cordless drill?

It depends on the power of the battery drill. If it is strong enough and if it is not an impact drill, then it can be used. If an impact drill is used, the warranty will not cover any damages!


Does the UP&DOWN3000 require any official revisions? (e.g. like a column lifting device)

No, the UP&DOWN3000 doesn’t require any official annual revision.


Is it possible to use UP&DOWN3000 to lift sports vehicles and very low vehicles?

The UP&DOWN3000 can be used for all vehicles with minimum clearance height of 5.5 inches (14 cm), be careful in case of modified (tuned) vehicles which can have plastic side skirt extensions installed. In such cases, make sure that the UP&DOWN3000 rests on a solid part of the vehicle to prevent damage to these plastic parts! In the case of tuned vehicles, if the side skirt reinforcements are hollow and do not rest on any solid part of the chassis, the vehicle MUST NOT be lifted by these plastic side skirts!


What​ ​are​ ​the​ ​dimensions of​ ​the​ ​space​ ​necessary​ ​to​ ​use​ ​the​ ​UP&DOWN3000?

23.5’ (60 cm) from the side of the vehicle. WARNING: Always check the height of the ceiling before lifting a car! Before you raise the vehicle, check your entire surroundings to make sure there is plenty of working space so as not to hit any parts of the vehicle or ceiling etc. The manufacturer and seller are not responsible for any injuries or damages that are result of incorrect usage while lifting.


How do I secure the UP&DOWN3000 when I lift a vehicle??

There is no security needed. The only recommended security is a jack stand.


What to do in case of damage of UP&DOWN3000? Or what if I need advice, accessories, more adapters for the drill, etc.

Please contact your re-seller or contact the manufacturer AUTOLIFT PRODUCTION.


In​ ​what​ ​way​ ​and​ ​in​ ​what​ ​environment​ ​can​ ​I​ ​store​ ​UP&DOWN3000​ ​when​ ​it​ ​is​ ​not​ ​in​ ​use?

The UP&DOWN3000 can be kept leaning against the wall on its gear box housings or hanging on the wall using a special holder (it can be purchased as an accessory). There are no special conditions required for storage of theUP&DOWN3000, except that the temperature of the room in which the UP&DOWN3000 is stored should be between 0 °C (35 °F) and +40 °C (104 °F).

WARNING: The product should be assembled, used and stored well away from sources of heat such as radiators, boilers, direct sunlight etc. Sources of heat can damage the rubber lifting platform. Metal parts of the product could get very hot due to a source of heat and contact with skin or other part of body could cause injury. The manufacturer and seller are not responsible for any injuries or damages that are result of incorrect storage of the product.


How long is the warranty for UP&DOWN3000?

Limited three years warranty from the date of purchase of the lift, and one year warranty for accessories. The warranty will not apply if the safety instructions, precautions and storage instructions are not adhered to.


What​ ​surfaces​ ​are​ ​suitable​ ​for​ ​the​ ​UP&DOWN3000​ ​lifting​ ​device?

The lifting device can be used on all reinforced surfaces commonly used in service centers and garages (concrete floors, heavy-duty pavements etc.). To avoid damage or scratching of any surface, for example if the lift is used in showrooms or spaces with polished pavement (or any other interior non-heavy-duty pavement), we recommend to place a sheet metal plate under the metal travelling wheels.

WARNING: The travelling wheels bear the entire weight of the lifted vehicle and they can thus leave markings or scratches in polished pavements. The manufacturer and seller are not responsible for any injuries or damages that are result of incorrect usage. Never use UP&DOWN3000 on very muddy (melted) asphalt, muddy ground, non-horizontal surfaces (no uphill or downhill), very uneven surface like stones or rocks, surface with big holes or surfaces with a tendency to collapse. The manufacturer and seller are not responsible for any injuries or damages that are the result of incorrect usage of the product on an unrecommended surface.


What is the minimum height of my UP&DOWN3000?

The lift in its fully lowered position is approximately 5.25” (13 cm) high. The lift should wheel easily under any vehicle with a clear underbody height of 5.5” (14.5 cm) or more.


What is included with my UP&DOWN3000 purchase?

As a standard, every UP&DOWN3000 comes with 4 pcs of drill adapters.

Packaging: Each UP&DOWN3000 has its own closed wooden package (skid) and a paper box, it is very well protected and the package is stackable and can be handled using a fork-lift.


What is the warranty on the UP&DOWN3000?

3 years.